وظائف خدمة عملاء

مدير المكتب / ممثل خدمة العملاء

الاماراتى للتوظيف

المسمى الوظيفي

نحن نقوم بتعيين ممثل خدمة العملاء لإدارة استفسارات العملاء وشكاواهم. سيُطلب منه معالجة الطلبات والتعديلات،

المسؤوليات:

الحفاظ على موقف إيجابي ومتعاطف ومهني تجاه العملاء في جميع الأوقات.

الرد السريع على استفسارات العملاء.

الإقرار بشكاوى العملاء وحلها.

إعداد الفاتورة وإرسال الطلب للتحضير ومتابعة التفاصيل

التواصل مع العملاء عبر قنوات مختلفة.

متطلبات:

المرشح الذكر

جيد جدًا في التعامل مع أجهزة الكمبيوتر وخاصة MS Word وExcel

خبرة العمل مع الفريق.

خبرة في التواصل الكتابي في سياق الأعمال والنهج الواثق في التواصل اللفظي

شهادة الثانوية العامة أو شهادة التعليم العام أو ما يعادلها.

استباقية وموثوقة

للتقديم، أرسل رسالة واتساب فقط إلى 050-6709548. لا توجد مكالمات هاتفية

تعديل المقال

الأقسام وظائف خدمة عملاء

مقالات قد تهمك

حجم الخط

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