خدمة عملاء

مطلوب ممثل خدمة العملاء بكليس دبي

الاماراتى للتوظيف

الوصف الكامل للوظيفة

المسؤوليات:

الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة.

توفير معلومات حول المنتجات والخدمات وسياسات الشركة.

حل شكاوى ومشاكل العملاء في الوقت المناسب وبطريقة احترافية.

توثيق تفاعلات العملاء ومعاملاتهم.

التعاون مع أعضاء الفريق لضمان تجربة سلسة للعملاء.

متابعة العملاء لضمان رضاهم وبناء علاقات طويلة الأمد.

المؤهلات:

- شهادة الثانوية العامة أو ما يعادلها.

يفضل وجود خبرة سابقة في خدمة العملاء أو مجال ذي صلة.

مهارات قوية في التواصل وحل المشكلات.

القدرة على التعامل مع المواقف العصيبة بهدوء وفعالية.

كفاءة في استخدام برامج خدمة العملاء وأدوات إدارة علاقات العملاء.

نوع الوظيفة: دوام كامل

مكان العمل : دبي

كيفية التقديم للوظائف :

للتقديم إضغط هنــــــا

تعديل المقال

الأقسام خدمة عملاء وظائف خدمة عملاء

مقالات قد تهمك

حجم الخط

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