وظائف استقبال

مطلوب مشرف مكتب استقبال في دبي

الاماراتى للتوظيف

المسمى الوظيفي

نحن نبحث عن مشرفة استقبال متحمسة وذات شخصية جذابة لقيادة فريق الاستقبال لدينا. ستضمن أعلى مستوى من رضا الضيوف من خلال الإشراف على العمليات اليومية لمكتب الاستقبال وتقديم خدمة عملاء استثنائية.

المسؤوليات الرئيسية:

الإشراف على فريق مكتب الاستقبال ودعمه في العمليات اليومية.

ضمان سلاسة عمليات تسجيل الدخول والخروج.

التعامل مع استفسارات الضيوف وشكاواهم وطلباتهم بسرعة وكفاءة.

تدريب وإرشاد موظفي مكتب الاستقبال للحفاظ على معايير الخدمة العالية.

التعاون مع الأقسام الأخرى لتحسين تجربة الضيف.

متطلبات:

خبرة سابقة في مكتب الاستقبال أو الدور الإشرافي في قطاع الضيافة.

مهارات قوية في القيادة والتعامل مع الآخرين.

قدرات ممتازة في حل المشكلات والتوجه نحو خدمة العملاء.

الكفاءة في استخدام برامج إدارة الفنادق وبرامج MS Office.

إتقان اللغة الإنجليزية؛ اللغات الإضافية تعتبر ميزة إضافية.

تفاصيل الوظيفة

الدور الوظيفي : مشرف،

مكان العمل : دبي

الخبرة : 2 سنة

البريد الإلكتروني: hrprpbdi@parkregisbyprince.com

وظائف استقبال

الاماراتى للتوظيف

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