وظائف دبي والامارات

الاماراتى للتوظيف

مطلوب ممثل خدمة العملاء في دبي

المسمى الوظيفي

ممثل خدمة العملاء.

الموقع : الامارات العربية المتحدة

الراتب: من 5000 إلى 6500 درهم إماراتي.

نوع الوظيفة: دوام كامل - عن بعد.

المزايا: التأمين الطبي، التأشيرة، الرحلات السنوية، الرواتب السنوية المدفوعة.

المسؤوليات:

* تقديم خدمة عملاء ممتازة للعملاء الناطقين بالروسية / الأوزبكية / الفارسية / الصومالية، وضمان تلبية احتياجاتهم وحل المشكلات.

* التعامل مع استفسارات العملاء الواردة عبر الهاتف والبريد الإلكتروني والدردشة بطريقة احترافية وفي الوقت المناسب.

* مساعدة العملاء فيما يتعلق بمعلومات المنتج وحالة الطلب والاستفسارات المتعلقة بالحساب.

* معالجة طلبات العملاء، والإرجاعات، والتبادلات بدقة وكفاءة.

* التعاون مع أعضاء الفريق الآخرين لحل مشكلات العملاء المعقدة وتصعيدها حسب الحاجة.

مطلوب:

* إتقان اللغة الإنجليزية أمر ضروري بالإضافة إلى إحدى هذه اللغات الروسية / الأوزبكية / الصومالية / الفارسية ، تحدثًا وكتابة.

* مهارات تواصل قوية، مع القدرة على شرح المعلومات المعقدة للعملاء بشكل فعال.

* مهارات ممتازة في حل المشكلات واتخاذ القرار.

* القدرة على العمل بشكل جيد في بيئة سريعة الخطى وموجهة نحو الفريق.

عملية التقديم:

ندعو المرشحين المهتمين إلى إرسال السيرة الذاتية إلى hr@rhpartnersdubai.com

الاماراتى للتوظيف

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